Privacy Policy
1. Information We Collect
Account Information
When you create a PitchFlick account, we collect:
- Email address
- Full name
- Organization name (for organization accounts)
- Password (stored securely using industry-standard encryption)
Usage Information
We collect information about how you use PitchFlick, including:
- Templates created and edited
- Assets uploaded and generated
- Storage usage
- Feature usage statistics
2. How We Use Your Information
We use your information to:
- Provide and improve PitchFlick services
- Process your subscription payments
- Send important service updates and notifications
- Monitor and enforce storage and usage limits
- Analyze service performance and user behavior to improve our platform
3. Data Storage and Security
Your data is stored securely in AWS data centers. We use industry-standard security measures, including:
- AWS S3 for secure asset storage
- AWS Cognito for secure user authentication
- Encryption at rest for all stored data
- HTTPS encryption for all data transfers
4. Data Sharing
We do not sell your personal information. We share your information only:
- With team members in your organization (for organization accounts)
- With service providers necessary to provide our service (e.g., AWS, Stripe)
- When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Export your data in a portable format
- Opt-out of marketing communications
6. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how users interact with our service and improve the user experience.
7. Children's Privacy
PitchFlick is not intended for use by children under 13. We do not knowingly collect information from children under 13.
8. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify users of any material changes via email or through our service.
9. Contact Us
If you have questions about this privacy policy or your data, please contact us at support@pitchflick.com
Last updated: 6/11/2025